Perform Medical Administration tasks. Specialize in Phlebotomy, Electrocardiograms, Gastroenterology, Intravenous therapy, Human Anatomy, Pharmacology, Medical terminology, Specimen collection, and Laboratory procedure. Proficient in Medisoft, ICD-9 & CPT coding, Microsoft office, and Excel. Good oral and written communication skills. NCCT certification. EXPERIENCE: 07/2008-Present Inventiv Health: Somerset, NJ Customer Service Associate Meet department customer service call and data entry standards.
Handle general Pap calls. Assist team in assuring call center and order coverage. Perform special assignments when requested by management. Troubleshoot order issues, Participate in team meetings. Calculate scripts when applicable, and validate licensed practitioners. Performed all administrative tasks, Authorized drug refills, and created patient I. D. Managed Medical Nutrition team members, trained new employees on five Pap programs. Provided management with new ideas for team productivity.
08/2007-7/2008 Gastroenterology Associates: Plainfield, NJ Medical Assistant Prepared patients for examinations, and assisted the physician during the procedure. Educate patients on Colonoscopy and Endoscopy procedures. Prepared and cleaned sigmoidoscopy machine. Collected and prepared laboratory specimens or performed basic laboratory tests on the premises. Conduct administrative tasks, answering telephones, greeting patients, updating and filing patients’ medical records.
1/2004-7/2007 University Behavioral Healthcare Piscataway, NJ Medical Assistant Perform administrative duties include scheduling appointments, maintaining medical records, billing, and coding for insurance purposes. Clinical duties include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician. Setup hospital admission and laboratory services, and managed patients billing system.
Administer intravenous therapy to patients in a controlled healthcare setting. 06/1999-01/2004 Dr. John Weisenreider Warren, NJ Medical Assistant Record patient’s vital statistics, information, test results and medical history. Conduct venipuncture, collect urine and stool specimens and prepared them for testing. Explain treatment, procedures, medications, diets, and physician’s instructions to patients. Authorize drug refills as directed, prepare patients for x-rays, performed electrocardiograms, remove sutures, and change dressings.
Performed test to diagnose, measured and documented vision and muscle function of the eyes. Operated autoclave, and Applied halter monitors EDUCATION: 09/1998-03/1999 Enadex Training Institute Plainfield, NJ (Medical Assistant) 09/1992-06-1996 Elizabeth High School Elizabeth, NJ (Diploma) REFERENCES: Available upon request.