Understanding the Patient Intake Process

Working on the concerns of patients once he or she has been entered the health care system; there is vital need for understanding of the patient intake process. When a patient enters a clinic or any other facility the information gathered is very important to collect for the first time. The preregistration and scheduling information, including the insurance information, patient medical history, assignment of benefits, and the acknowledgement of receipt of notices that privacy practices gathered the first time the patient enters the system.

Once, patient who returns to the facility or clinic after he or she has not seen by physician for three years considered a new patient. The establish patients make sure that their patient records current each time he or she visits. The physician or provider considers a patient who been seen in the past three years as established (Valerius, Bayes, Newby, & Seggern, 2008). Once a patients flow system becomes unorganized the patient becomes unhappy, poor patient care given, and the employees can become irritated. With the improvements to the patients, flow there will be a difference with the employees along with the patients.

If a facility or clinic is using a standard paper-based method, the current record keeping and collecting will become very difficult. This will be the cause of delays if physicians needed patient information. A physician will spend most of their time looking through files instead of treating and seeing the patients. Patients will normally complain about the check in process when they are at a clinic or facility seeking medical treatment. This mainly happens because the patient feels that he or she have to wait too long to see the doctor. Along with the wait, the patient has to fill several sheets of paperwork before he or she is seen.

Most of the facilities and clinic have been trying to work on the check in process so they can improve the level of patient satisfaction. An example the Baylor Health Care Facility is will transform their process with technology like the Tablet PC as a way to improve the workflow and helping the patient during the check in process. The centralized point for the patient information is an integral segment of the clinical transformation. Once an office has transfer from paper-based records to the electronic, he or she will make the records more accessible and easy to obtain through the Tablet PC.

With a Tablet PC, doctors along with other medical staff can update a patient’s record even when he or she is away from his or her workstation. The Tablet PC will increase the doctor’s mobility because; he or she will be able to access the information virtually anywhere, which they would not have to depend on the nurses to pull the charts. Patient intake solution can improve by the use of a Tablet PC. A patient can use the Tablet PC to give the office his or her demographic and insurance information, sign forms, along with answer health questions during his or her check in for the first visit.

The later appointments have a reduce check in time since the patient only needs to update if needed. With the use of a Tablet PC, it will be a timesaving measure for the patients along with staff because it will improve the experience that the patient will have at that clinic or facility. The Tablet PC is very easy to use the patient would pick the device up, take a seat, and then he or she have a stylus to use on the screen to fill out the information forms. This form of technology is very similar to the paper and pen system.

A patient will not require prior computer knowledge, which means this will improve the intake process and reduce the paperwork. Tablet PC have reduce the numerous of errors that occur with that it is very beneficial part of technology. People’s handwriting can be very difficult for a person to read this depends on who has written the information and who will be reading it. This error will be the leading cause of most of the medical mistakes that have taken place in a medical office. With electronic filing of the forms, this will also reduce the number of errors in the medical office, and it will increase in the patient safety.

Once the patient registration is complete by electronic means, it will make for a relocation of information to another system much easier, and it will reduce in mistakes that occur during the relocation of information. A patient’s intake process includes of several parts, medical history, scheduling appointments and procedures, collecting of insurance information, the verification of reception of privacy act with this it can be very time-consuming and lead to several errors. A Tablet PC will make this process much easier.

The medical office staff will be able to provide accommodation to the patients more rapidly along with reducing the paperwork that the patient and staff will have to complete. With a Tablet PC, it will speed up the patient intake process, which will permit greater satisfaction for patients, doctors, and the staff. The Tablet PC assistance can improve, the check in with making it more relaxed and professional, reduce the amount of errors, and saving in money. Electronic Files and the Tablet PC will give the doctors more time and increase the focal point to the patients care (Baylor Health Care Systems, 2008).

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