Abstract:
In this paper we will take about health care system, by answering two questions:
1 which of the organizational theories is most appropriate for the health care system?
2. How to create a mission and vision statement for a new community hospital?
Health care system
The emphasis on servicing people is an important attribute that distinguishes HOSs (Human Service Organization) from other types of organizations. The provision of health care is inherently a participatory relationship between client and provider. Client health has subjective and behavioral components which are inherently different from inanimate physical objects. The uncritical se of organizational strategies and technologies is a misplacement of theory and practice.[1]
Bureaucratic ethics, under the rubric of formal organizations, evaluates an organization and organizational decision making in terms of an “ideal of rationality”, defined as how well organizational ends are achieved by its placeholder decisions and actions. In the first instance, a formal organization is evaluated in terms of how well it achieves its mission and goals. Yet, because of its activities, the organization would be questionable from an oral point of view. One could also imagine the converse, for example, a HCO whose primary and stated mission was profitability. Yet its activities efficiently and effectively provided good-quality health care to a defined population. In a recent article, Allen Buchanan tries to develop a theory of bureaucratic ethics that appeals to principal/agent risk. Moreover, unless principal/agent relationships are redefined adequately, these relationships will not accurately depict the maze of overlapping relationships between professionals, managers, and patient care.[2]
Many companies have spent some time and effort on clarifying who and what they are. This typically culminates in some form of explicit statement of the company’s mission. An organization needs a clear and well-defined mission that explicitly signals to employees, customers, and others why the organization exists and what it expects to achieve. For example, Columbus Regional Hospital in Columbus, Indiana, evolved from a small country hospital into a regional referral center and has always been known for high-quality, compassionate care. Its mission is “Improve the health and well-being of the people we serve”. According to its 2003-2004 strategic plans, the hospital aims to accomplish this mission through the achievement of critical performance goals. For this, it is clear that employee and patient satisfaction and excellent service are crucial goals, in addition to goals of cost, quality, and delivery.[3]
Bibliography
References used in the paper
1. Public health in a retrenchment era, Helen J. Muller and Curtis Ventriss, page 16
2. Organization ethics in health care, Edward M. Spencer, Anne E. Mills, Mary V. Rorty and Patricia H. Werhane, pages 22-23
Seeing is believing, Stewart Liff and Pamela A. Posey, page 142
[1] Public health in a retrenchment era, Helen J. Muller and Curtis Ventriss, page 16
[2] Organization ethics in health care, Edward M. Spencer, Anne E. Mills, Mary V. Rorty and Patricia H. Werhane, pages 22-23
[3] Seeing is believing, Stewart Liff and Pamela A. Posey, page 142